New Dental Patient Information Brookline
Your New Dental Home Awaits!
We’re excited to welcome all new patients to our Brookline office! It is our hope that you feel confident and excited about the dental care that you’ll receive here at our office, and Dr. Upadhyay and the rest of our team cannot wait to meet you! Before your first appointment, we would ask that you read through some of the information listed below, to give you a better idea of what to expect when you arrive.
Your First Visit
Here at Royal Dental of Brookline, we’ve curated our new patient experience to be seamless, with an emphasis on making you feel both welcome and fully informed about your visit. New patients can easily book appointments online or by phone, and our staff will happily assist with answering any questions you have and collecting your basic information and insurance details. We’ll also send out a confirmation reminder, along with a welcome packet and any relevant forms that you can complete either online or in-office once you arrive.
On arrival, you can expect to be greeted warmly and quickly checked in by our front desk team. You won’t have to wait long at all for your appointment, but you’ll do so in our cozy, spa-like waiting area. From there, we’ll take you back to one of our private treatment rooms to begin your checkup.
We will conduct a thorough examination, take digital X-rays, and complete an intraoral scan to fully assess your oral health. From there, we can openly discuss our findings and review treatment options with you, as well as answer any questions you have and walk you through things on a digital display. Based on the exam, a tailored treatment plan is provided with options for scheduling follow-up care or any necessary procedures.
Whether you need a cleaning, a filling, or even a brand-new smile, we are here to help. Great dental care doesn’t just make for a fantastic smile, it also helps promote overall health and wellness. If you have a special occasion coming up or are interested in brightening your smile, ask us about whitening or other cosmetic dental options. We want you to have the confidence to share your smile with the world!
Office Cancellation Policy
Our goal is to provide high quality care to our patients and respect their schedule as well. In fairness to other patients, and the office staff, we require 24 hour advance notice when changing or cancelling an appointment. When you schedule an appointment, we reserve that time and prepare in anticipation of serving you. If you should need to reschedule, we kindly request that you contact us with advanced notice. We understand that conflicts arise; however failing your appointment or canceling without adequate notice more than once may result in a $150 charge.
Patient Forms
For your convenience, we’ve provided access to all new patient paperwork online, meaning you can fill out all of your initial forms before your visit. This lets us spend more time tending to your smile during your time here! Simply follow the link below to get started. If you run into any issues or have any questions, don’t hesitate to reach out; one of our team members will be happy to assist you.
Dental Insurance
At Royal Dental Boston, we aim to make your dental experience as straightforward and stress-free as possible. Since dental insurance works differently from medical insurance, we recommend reviewing your benefits booklet to gain a clear understanding of your plan's coverage.
We are happy to work with most PPO dental insurance providers. We are in-network with Blue Cross Blue Shield of MA Dental Blue Indemnity plans. For other PPO dental plans, we will gladly handle the submission of your insurance claim forms and any necessary documents, ensuring that you receive the highest possible reimbursement. While payment is due at the time of service, your insurance company will reimburse you directly in accordance with your plan’s guidelines.
No matter your insurance provider, we are committed to helping you get the most out of your insurance and deliver outstanding care.
At Royal Dental Boston, we believe in transparency and are dedicated to making dental care affordable and accessible to all. Our knowledgeable and friendly team is always here to assist with questions, claims, and to help you better understand your insurance coverage.
In-Office Membership Plan Available
In our continuing effort to ensure affordable, life-changing dental care for our Brookline patients, we’re also excited to offer a membership plan for uninsured patients through DenVantage. This plan will grant you access to a wide array of awesome discounts on numerous services. You can sign up online by following the link below and filling out the requested information. Please don’t hesitate to let us know if you have any questions or concerns!
Financing
For your convenience, we accept payments made with cash, debit cards, Visa, MasterCard, Discover, and American Express. We also offer an affordable in-office dental plan and financing through CareCredit®.